February 25, 2005

They still shoot messengers, don't they? (A story about Oprah Winfrey and me)

A little more than 10 years ago, I had quit my chaplaincy and I needed to make some money. So I signed up at every temp agency in town.

The first one sent me to basically do some electronic filing at the Chanel Store on Michigan Avenue. $7 an hour, I think.

I showed up in my vintage thrift store suit and my Hair Cuttery 'do and they quickly shoved me into the back room.

I was taught how to answer the phone and take messages and make coffee and where to hang up the lovely fur coats of their customers.

In between all that, they showed me the f*cked up computer they were using. That thing was as messed up as it could be and I started my actual assignment - organizing all their data and making back-ups.

At one point, they had me fetch a coat. "Hurry!" the woman snapped at me. "It's for OPRAH WINFREY!"

So I scurried, and the moment I got to the door that opened to the sales floor, the woman ripped the thing from my hands. But not before Oprah smiled at me for a nanosecond.

Afterwards, the boss lady came back and shouted. Was I an idiot? She demanded. Did I not understand the savoir-fair that is Chanel? I was not to be SEEN by customers. I was to reach just the coat through the door.

About 10 minutes later, the phone rang. It was Oprah Winfrey. She had left her sunglasses on the counter, and she was having her limo turn around. Oprah asked me my name, and I told her, and she asked if I could run the sunglasses out.

I told her the manager should do it.

She sighed and asked was there anyone else who was available?

I really felt for Oprah, there. I'd only spent 3 minutes with the manager and it was already obvious to me that she was quite the b*tch.

So when the limo pulled up a few minutes later, I quietly slipped the sunglasses to Oprah's driver. Oprah called out "Thank you, Elizabeth!" from the back.

Then I walked over to the Walgreens on some errand. But my ruse hadn't helped me, the manager came running back to scream at me the moment I returned.

Only the MANAGER spoke to Ms. Winfrey, you see. How DARE I speak to Ms. Winfrey? How DARE I not immediately inform the manager that Ms. Winfrey would be returning to Chanel?

I was fired on the spot.

As I walked down the sidewalk towards the bus stop, one of the sales associates came running up to me. She had a little Chanel shopping bag full of samples - perfumes, some make-up, and a giveaway change purse. I remember being extremely touched by her kindness.

I wear Chanel perfume, to this day.

Posted by: Elizabeth at 04:06 AM | Comments (7) | Add Comment
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February 17, 2005

Beware the Sharks

This is how I used to be sick (Sinus Infection, Fever, Lethargic):
Call in sick to work, pile up a few boxes of kleenex and a big trash basket, a huge jug of juice on ice, and roll the TV into the bedroom. Collapse for 24 hours. Shower, Change the sheets, Eat some soup. Repeat as needed.

This is how I spend Monday, Tuesday, Wednesday:
Propped up on pillows lying in bed with my WiFi laptop on a lapdesk and my cell plugged in with the headset attached (so I could still listen while on 'Mute' and blowing my nose). Halfheartedly working despite burning through "sick days" so I wouldn't feel guilty about the 2 hours naps I would drop into without notice.

And despite this, my leash-holder (LH) asked the executives ON TUESDAY MORNING to provide a new PM to take over some of my duties since my recent illness has made my contribution 'erratic'.

(With no diresepect meant, he hastened to say).

Posted by: Elizabeth at 04:39 AM | Comments (3) | Add Comment
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January 21, 2005

Memo to Wile E. Coyote (Everything Falls Faster Than Anvils)

Dear Mr. Coyote,

Thank you for allowing me attend your last seminar on such short notice. I can't believe that your "Introduction to Physics for Corporate Dummies" class isn't required for all new employees!

I thought I'd drop a line and let you know that I implemented ALL your theories in the last week, and the results have been amazing!

First of all, VARYING GRAVITY. Your hypothesis that everything falls faster than an anvil. Like pianos and 27-page memos about dress code? Let me tell you, you were SO right!

Well, with the possible exception of the anvils dropped by executives. The anvils dropped by executives fall really, really fast! Maybe that's something you want to teach in future classes, because anvils really hurt. Not that I blame you!

And GRAVITATIONAL COGNIZANCE. The theory that gravity does not take effect until you notice that you are not standing on anything. Wow, this is so AWESOME.

Not that I ever got the chance, because it turns out that on my team pretty much tells you the nanosecond you've stepped off the cliff. "Hope you didn't spend too much time on that!" they yell, "Because it's vaporware!" And then, yep, sure enough I would look down and see that my presentation's platform was indeed, just air.

And you know what happens after that. Yup, Ka-Plow! I felt the total Coyote Experience with that one.

Wow, who could forget your expert teachings on EXPLOSIVES? "An explosion cannot cause fatal injuries, but only leave you temporarily charred and smoking". Well, I am ashamed to admit to you Mr. Coyote - I didn't trust this amazing lesson.

When I saw the big red stack of dynamite, I actually skipped ahead to your Advanced Seminar theories - specifically, EFFICIENT DISPLACEMENT - the theory that a corporate employee passing through a solid object will leave a hole in the outline of his body (also known as the "silhouette of passage").

I know that this type of skipping ahead is not encouraged by Coyote Enterprises, but I really couldn't help myself. And I was so excited to learn that the EFFICIENT DISPLACEMENT theory has practical applications! From my silhouette I was able to see that my hemlines are far too low to be attractive.

Finally, MANIC AERONAUTICS: The belief that anyone who holds a feather in each hand can fly if he flaps his arms. Corollary: This flight is only temporary, lasting long enough to place the character over a large drop.

Some other, *cough* poser *cough*, seminars I've been to call this stuff like "Peter Principle". That's why I recommend your seminar so highly. You are a straight-shooter, Mr Coyote - at least, informationally!

And just like you taught, they did indeed lift me up only as far as that chasm. But I was ready. I had used your order-form and special seminar discount to get myself an Acme Parachute. Thank heavens! It was delivered just as I landed and they were able to use it to pillow my body as they gave me a ride to the hospital.

In sum, your seminar was more than worth the entry fee. As soon as I am realeased from the Acme Hospital for Dumbasses, I will be eagerly signing up for the next one.

Thanks again, you are an inspiration to us Corporate Dummies everywhere.

Your fan,
Elizabeth C. Mommy

* Cartoon theories taken (where you can go read ALL the cartoon theories of physics) with a big thanks from here and here and even here.

Posted by: Elizabeth at 02:54 AM | Comments (2) | Add Comment
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January 11, 2005

How To

I was born under a rock.

I have no other explanation for how I ended up, at nineteen years old, living on my own without any of the most basic skills.

My first month in that first apartment, I washed my car with undiluted Spic and Span. Just poured the granules onto the car one sunny day, sprayed the hose and went to town.

The cop who pulled me over the next week had to ask.

Miss, what did you DO to your car?

I told him. I said I washed it with Spic and Span and now it was fugly and I didn't know why.

To this day I think he gave me that speeding ticket partly on account of my being so stupid.

Other people, they are a story of great romance or high mystery in their walk through life. They are self-help relevations. They marvel at the world as though it was a travel book full of big glossy pictures.

Me?

Yeah, I'm the 'How-To' experience. White paper, black ink, and some 3D sketches.

My very competant parents tried, Heaven help them. You clean the gutters every fall. You break an egg like this. You write thank-you notes immediately.

But somehow, none of it stuck to my brain. The words went in, bounced around, and then fell out my ears while I slept.

So there I was, on my own. And I had no idea how to check the oil in the car, how to balance my checkbook or create a budget, had no clue from pilot lights in the stove and couldn't properly shave my legs.

A day didn't go by that I wasn't either bleeding, broke, hungry or scrambling to find a ride to work.

This went on and on. Until I realized, Hey this is life.

As soon as I learn one thing, shit if there isn't always going to be another to learn right behind it. And knowing me, the hard way.

I was thinking about that today when I got a call from one of the junior folks.

My vendor had a meeting with my customer. Without me. She confessed. What do I do?

This was bad.

As a project manager, you are the Contractor on the job site. You represent all the work and all the vendors to your customer seemlessly. If the Roofing guy talks to your customer and tries to cut you out, that is a violation of the entire process. It's also a breach of contract.

And Junior was counting on me to tell her how to deal with it.

So I did. I walked her through it.

How do you know how to deal with this? She asked me.

I could have said, it's standard Project Manager process. Which it is, but of course I didn't learn it that way.

I learned because I once took a flamethrower to a vendor over a 50 million dollar contract. And once I had pretty much burned down the house, the yard, the block, the car, the vendor, and oh - myself.... along came a guy, probably dressed in black.

He leaned over my steaming self and said, calmly, You know Maverick, we got lawyers for this.

Junior laughed. They say there isn't much you don't know how to do.

I thought about the Engine light on mini-van, my "Universal" remote control, the so-called instructions to my son's Lego Pirate Ship, the dozens of burnt Christmas cookies I threw away this year, my unused wireless laptop, my unsubmitted travel expenses, and the 72 inches of paper that represents my retirement plan.

They, I told Junior firmly, would be wrong.

Posted by: Elizabeth at 11:29 AM | Comments (3) | Add Comment
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September 29, 2004

Don't let the bastards...

I guess "Mr. Anonymous" may have had a point, because tonight I have morphed into SuperBitch, the Boss From Hell (*echo* Hell... hell... hell! *echo*) more...

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August 06, 2004

The Only Job I Ever Wanted

Note: This is my entry for Jay Allen's cool Blogging for Books contest. The assigned topic: best or worst experience you've ever had working for someone else. I picked "all of the above". Jay has said that for this we should get our funny going. And I tried. But I have written, instead, what my husband is calling "A funeral hymn for a dream". I hope you forgive me.
**************************************

Late at night, I'm holding on for tomorrow.

My son woke up this morning, and came looking for me. I wasn't there. He asked my husband "Mommy not home yet?" Because he hadn't seen me in a day. Because I came home so late last night and left so early this morning. I told myself, when I heard this with a flinch at lunch, that I would make it up to him.

I left the customer's office at 3PM but it took 2 hours to get home. I found my son, wired from watching TV all day. His teeth still unbrushed. I found my husband, writhing with the flu and a fever and hanging on by a thread.

I meant to help. I meant to.

But I had to collapse for a few hours before I could even remember my name.

I've become the kind of parent that I can't look in the eye. I cringe to think how easily I sometimes unplug from my son's life.

This isn't how it was supposed to be.

Growing up, I knew my life's ambition was to be a mom. I played teacher. I played author. I played rock star. Inside I knew being a mother was the one true thing I wanted to do with my days and my nights. Knew it like some people know they want to be astronauts, or doctors.

I also knew that paying jobs and me, well, let's just say that we didn't get along so well.

My first job? Babysitter. 13 years old. Let the popcorn catch fire and their kitchen was never the same. Paint took care of the most of this discoloration but the smell lingered for about 5 years.

My second job? Grocery store. Cashier. I stank. The manager was a family friend and he would regularly key into a register with my code and work it, in order to bing up my all-important "Items Per Minute" average.

Then my uncle died and I took off some time for the funeral. Then I asked for some more time off to go to his funeral again. Naturally, they had to fire me.

I actually felt bad for them when my father went in and demanded they expunge my records. How could they know that the shipping company had temporarily lost my uncle, necessitating an actual second funeral.

Even I thought it sounded like I was making it up.

My third job? At a restaurant. On my first day, I succeeded in committing a series of errors that, cumulatively, was nothing short of felonious.

But even after using a paper cup on the shake machine (to save time) instead of the metal one and spraying an entire line of customers with chocolate shake. Even after dropping the cash register tray on the floor, causing a scramble for money all over the restaurant. Even after exploding the top of the iced tea dispenser. Even after spilling the oil from the fryer and causing a nice cook to head to the the hospital with a possible concussion...

...Even after all that, they made me keep coming back.

Like my own "Twilight Zone" meets "Groundhog Day". The manager was my English teacher. Clearly on some kind of a Yoda trip. I, however, am no kind of a Luke Skywalker.

My first job in college? Campus tour guide. Accidentally led a group of alumni into a wedding in progress at the campus chapel.

My first job out of college? File clerk at a factory. Walking around and around a table collating a handout. And around. In nylons. In summer. In a break room. In a factory. With, you know, beefy men around. Taking LOTS of breaks. And trying to pat me.

My next job? As a temp in a trucking company, as a receptionist. I was fired after 4 days and called into my Temp Manager's office. "Elizabeth," the woman said sternly. "Don't wear your skirts so tight. Or so... yellow. And only one button undone on your blouse."

"Can it be the bottom button or does it have to be the top?" I snarked. She fired me on the spot.

Eventually, I became a chaplain. The kind of warm fuzzy job that didn't include me being near money, electricity, food or food by-products, or hornball truckers.

I regularly worked projects with other charitable agencies. One time a group of us was making our way into one of the Projects here in Chicago, when a big guy tackled me to the ground. He covered me with his sweaty body and kept telling me to shut up.

I screamed and never noticed the rest of our little group huddled nearby.

"Quiet!" He ordered in my ear. "Stay still for God's sake. Can't you see we're being shot at?"

It wasn't for another 10 years that I finally "fit" somewhere. I intuitively understood MegaCorp. It was like all these bizarre half-skills that I'd acquired all my life suddenly knit together to make me really good at something.

Hard? Yes.

Crying in the bathroom, hoping no one notices me. That kind of hard.

Learning to swim with the corporate sharks, I had a few bites taken out of me. But I am good at this. I am better at this than anyone I know outside my corporate life. I want to sing the chorus from Handel's Messiah. I love this job! I LOVE this job!

And looking back, I would have done it for a decade, maybe a lifetime, happily; stuffing my first dream away.

Then Bear came along.

And in an instant, I remembered why I was put on this Earth. I was born to be his mother.

And I dropped Mega like a hot rock.

Once he was in my arms, I knew certainly what I had known as a dream growing up. Motherhood was the only job I want as a full-time occupation. Luckily for me I had 7 months. 7 months where our plans worked and my job description was two words: Bear's Mother.

There isn't a word for how my soul felt. Happy is the pastel wannabe of the word. Amazing is a dim cousin.

Then circumstances changed and I was suddenly scrambling to nail down a paycheck job. Thank God, Mega took me back. Thank God, I do well at Mega. Thank God, Mega pays me well in return and set me up to work from home.

But there are days when I have to leave before he wakes. Days I am still gone when he goes to sleep. And I don't get to pick the days. Sometimes those are the days when Bear really needs me. One time it was the day he took his first steps. This is not Mega's fault. These are my choices.

Even though it's the only job I ever wanted, it's not my only job.

That means after doing dozens of jobs really, really, really badly I find myself torn between 2 jobs I love.

Well, maybe "torn" is not the right word. "Torn" implies that I am tugged between knowing which one I should do. I know I should be with my son.

What has me "torn" is the work. Ripped up inside over increments of hours, when my ability to prioritize is hog-tied. When the almighty dollar comes first and I twist in agony waiting to get back to who is really important.

God help me, I have not turned out to be the mother I could have been or the mother I wanted to be.

I am trying, instead, to be the best mother I can be.

I'm making decisions in the creases and sometimes? Too often? I am getting it wrong. Those are the times, like right now - like at this very moment in the deep of the night -that I just pray and hold on.

Hold on for tomorrow and try again. more...

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June 22, 2004

Things to do at work, besides work (A Greek Travelogue)

Some days, you just can't win.

"What's the schedule?" "Where's the process?" "Are you going to use the new Change Control?" "Do I have some of that budget?" "What pool is providing resources?" "Where is the testing lab? How long is the soak?" "Will this hit the account P&L?"

Being a project manager means putting up with a lot of people wanting to know, in essence, "Are we there yet?"

Ick. bah. stresscakes.

At times like this, I do what I must. To mangle James Taylor (more than he did to himself): For a few moments I take my mind on vacations and I go to Spetses in my mind.

spetses.jpg
Spetses, Greece (copyright: Member Maurizio42)

Spetses is a smallish island of Greece. After landing at Athens airport, take a cab to Piraeus Seaport and then catch a slow ferry. After about 4 hours of hitting all the islands in between, you'll be deposited at Spetses.

The water is warm there, and the year-rounder folks are friendly; well-seasoned in tourism, with the British being the main visiting population. There are shops, pubs, and disco's at night.

But for those seeking peace; Spetses is an idyllic goal. Outside the 20 square blocks of the main town, most of the island is hushed and quiet and covered in pine trees. Most of the ground - even down to the blue sea -is rocky, and the roads little more than paths. There are only 2 cars on the Island, but about 200 mopeds. A salad of tomato, feta, and onion will cost you about $1. A Diet Coke? $3.

I never got the "Toga" thing until Spetses. They left piles of soft, thin sheets in my room and I eventually realized that they were for wearing. The hottest part of the afternoon, dip in for a swim and then tie a sheet loosely around golden skin. My usual modesty left back somewhere cold; dozens of Spetsians have seen my breasts - back when they were something to see. Not that anyone cared.

Glorious hours lazing in the shade, the world on "pause". Maybe a stroll towards the old monastery. If you get lost and end up at a fisherman's house, the family will probably teach you some Greek and show you their nets and the new hull in process. Maybe invite you for lunch.

At least, they did for me.

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June 20, 2004

Oh! The things I'm doing for my career!

GolfPractice.jpg

Something NEVER.SEEN.BEFORE: Elizabeth, attempting golf.

Everyone in my family has played and does play. I have managed to avoid this one sport all my life.

Until now.

Why did I pick up a golf club for the first time in my memory and standing at an angle guaranteed to do me no favors and whacking at a little white ball like a lunatic with my chest in the way?

Simple: my career.

Twice now, I have bowed out of golf outings that later I regretted.

So I'm sucking it up. Let's have a moment of silence while I write a check to the nice golf instructor...

**Extra credit if you noticed that despite my golf club high up in the air, the ball is still on the tee. That's right boys and girls. I missed. A lot. Therefore, no pictures of an empty tee - despite Bear's enthusiastic cheerleading of "good shot, Mommy!"

Posted by: Elizabeth at 08:59 AM | No Comments | Add Comment
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